FAQ

MailG is a platform that allows you to send personalized and tracked emails to your customers. While it offers a free tier for basic usage, premium plans are available for larger email campaigns.

Privacy is our top priority. MailG is designed with strict privacy controls and only requires minimal permissions to function. We never request access to your Gmail inbox or Google Drive files. Your data remains securely stored in your Google Spreadsheet at all times.

Since MailG sends emails directly through your Gmail account, your messages are treated as personal correspondence rather than bulk mail. We implement smart sending delays and follow best practices to maximize deliverability and prevent your emails from being marked as spam.

MailG offers comprehensive personalization options for every element of your emails - from subject lines to message content, including CC/BCC fields. You can use dynamic variables from your spreadsheet to create truly personalized messages that feel individually crafted for each recipient.

Yes! We offer a robust free plan with access to core features. While we also offer premium plans with advanced capabilities, our free tier is not time-limited and provides excellent functionality for basic email campaigns.

We maintain a minimalist approach to data collection. We only store: your email address for account identification, campaign metadata (such as email counts and sending dates), and basic analytics (opens and clicks). For premium users, we also store name information for billing purposes.

We provide real-time support through the Crisp chat widget located in the bottom right corner of the platform.

All payments are securely processed through Stripe, a leading payment processing platform that ensures the highest level of security for your transactions.